TIK Region
Initially investigated processes and requirements personally and prepared specifications. Later delegated detailed analysis while retaining customer alignment and oversight. Organised examination of undocumented legacy Paradox data and agreement on cleansing and reconciliation rules. Used Microsoft Access for internal modelling and demonstration prototypes, not in the production system.
View project →Functions
- Requirements and regulatory analysis
- Tender and detailed requirements specifications
- Stakeholder alignment
- Analysis documentation quality assurance
- Acceptance and iterative delivery
Results
- Fragmented district records were consolidated into a single social record for each citizen. The team developed cleansing rules and matching and discrepancy tools to help social protection staff validate data.
- Data and calculations were reconciled against recipient registers, payment totals and, where necessary, paper files. Discrepancies led to source-data corrections, repeat imports and result checks before switching to the new system.
- Helped the customer establish and train its own support team and prepare engineers, system administrators and users to operate the system.

