My Home
A SaaS service for utility billing and housing services
My Home grew out of the housing services part of e-City into a standalone SaaS service for residents, property management companies, utility providers and public authorities. Its main new capability was automated billing based on legislation, consumption standards and tariffs. The product brought together charge calculations, meter readings, bills and payments, user portals and regional analytics. As Business Development Director, I defined the concept, established cooperation with the relevant ministry, attracted clients and negotiated contracts. By the end of my involvement, the functionality had been implemented technically and deployment was actively underway.
- Participation started
- 2008
- Company
- Development Group LLC
- Positions in the project
- Development Director
Roles and achievements
| Responsibilities | My contribution | Results and metrics |
|---|---|---|
Business Development Director
|
Defined the overall concept and functional scope of a standalone product using modules from e-City and TIK Region. Set tasks for a dedicated developer and an analyst with housing and utilities expertise; they worked out the details with clients and ministry specialists. Focused primarily on promoting the service and attracting users. Established cooperation with the relevant ministry, which helped identify clients and partners. Managed relationships with property management companies, utility providers and public authorities, conducted negotiations and concluded contracts. |
Implemented functionality for four user groups. Residents could receive bills, submit meter readings, pay by bank card, request maintenance, read building news, communicate and take part in votes. Property management companies gained housing, resident and customer account records, meter reading collection, charge calculation, invoicing and resident notifications. Utility providers gained customer account management, billing and invoicing; public authorities received current analytics for their territories. A shared regional database simplified information exchange when residents changed address or management company. Established a revenue model for property management companies and utility providers: a percentage of payment volumes for automated charge calculation, bill delivery and payment collection. Separate funding from the regional administration supported the provision of current housing and utilities analytics. By the end of my involvement, management company portals were being actively deployed, their local databases were being integrated with the service, and utility providers were being connected. All the functionality described had been implemented technically; deployment was ongoing. The service used bean Explorer, Java and Oracle and was hosted in the same partner data centre as e-City. |
Competencies and skills
Tools and technologies
Project publications
My Home Portal
dote.ru
Read publication →Social systems
dote.ru
Read publication →Project testimonials
I worked closely with Yuriy Tomaev on the development and implementation of the Citizen Social Passport system — TIK Region — in the Novosibirsk Region.
Yuriy established effective working relationships across the ministry’s departments and contributed to technical and contractual documentation, as well as materials for public procurement tenders. He worked personally with district offices, helping staff adopt the new system and manage the transition. His involvement helped us complete the implementation in a very short time.
Yuriy brings people together around a shared goal, has excellent organisational skills and always keeps his word. I recommend him as a reliable leader who can take complex projects forward and turn commitments into results.