Projects and case studies
Systems and projects where I contributed as a manager, product owner or analyst.
Cezyo
Cezyo is an e-commerce platform for retail and corporate buyers, sellers and manufacturers. From 2024 to November 2025, I worked as Lead Analyst and also performed project management duties. I established documentation and requirements and organised team planning and coordination. By the end of my involvement, the team had prepared the first release for launch.
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GuideInfo.ge
GuideInfo.ge grew out of Sweet Georgia's guide services into a standalone product at the request of the Association of Guides of Georgia. Guides published excursions and promoted their services, travellers found suitable professionals, and agencies arranged work directly with guides. The service supported messaging, reservations and vouchers, audio tours and online consultations. I organised collaboration between the professional community and the technical team: developed scenarios, translated requests into tasks and trained users on site. Prepared database structure specifications to ensure compatibility with Sweet Georgia, including a single user account, information, reference data and guide availability calendars. The operating service had approximately 135 guides, 35 agencies from different countries and 120 published excursions. The service remains available to users.
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Hobby Express
Under a fixed-term contract, I organised the launch of Hobby Express, a marketplace bringing together craft supplies sellers. At the outset, there was an idea and a selected off-the-shelf solution, but no working system. I built an eight-person technical team and led deployment, platform adaptation and preparation of the first release. Within one year, we connected four sellers with their catalogues and products and established links with accounting and 1C, the bank and delivery services, primarily CDEK. The system was tested and accepted by the client's specialists. The contract ended after the agreed scope was completed and the first release handed over.
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Sweet Georgia
Co-founded Sweet Georgia, a tourism business and digital platform that grew out of an information portal about Georgia. The idea followed my own trip: tourist information was fragmented and often inaccurate. We brought together information about the country, routes and services, then began arranging and booking trips. I was responsible for business development, the partner network, the platform concept, analysis and organising development. With a small team, I automated tour preparation, pricing, bookings and coordination with service providers. When the team shrank, I maintained the servers and application code myself. Active operations are currently suspended during legal and organisational restructuring. The database and partner relationships have been retained. Social pages and channels remain in place; incoming travel enquiries are referred to partners in Georgia. The website needs modernisation following domain name changes.
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My Home
My Home grew out of the housing services part of e-City into a standalone SaaS service for residents, property management companies, utility providers and public authorities. Its main new capability was automated billing based on legislation, consumption standards and tariffs. The product brought together charge calculations, meter readings, bills and payments, user portals and regional analytics. As Business Development Director, I defined the concept, established cooperation with the relevant ministry, attracted clients and negotiated contracts. By the end of my involvement, the functionality had been implemented technically and deployment was actively underway.
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e-City
Initiated a separate municipal SaaS product based on TIK Region experience and requests from local administrations. e-City enabled data exchange with regional systems and automated municipal services: social support, citizen requests, appointment booking, guardianship, children’s holiday programmes and kindergarten enrolment. The service model let municipalities subscribe to the functions they needed without their own server infrastructure, at a cost affordable within local budgets. By the end of my work, approximately 20 municipalities used the system. All listed modules had been developed; some were operational and others were being rolled out.
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TIK Region
Initiated and led development of a regional social protection system on the bean Explorer platform. It consolidated fragmented district databases into a shared information environment, from citizen reception and social records to benefit calculations, interagency exchange and analytical reporting. Deployed in four regions and used by more than 1,500 professional users, the project involved a team of about 50 people. My responsibilities covered product development, government customer relationships, contract work and delivery management.
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SPC Luch
Led IT development at a plant that started with three computers and paper-based document workflows. Built a unit of about 30 people and organised a network of more than 200 computers and approximately five servers, alongside the implementation and integration of business applications. Developed the internal IT department into a production unit with a separate consumer services operation.
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Ivacon
A metalworking and polymer coating enterprise producing doors, metal structures, shelving and pavilions. I built its IT infrastructure and personally developed most of the system for warehouse and job-order accounting, production cost calculation and management reporting. By the end of my time there, the system covered the entire enterprise: three geographically separate branches and, by my estimate, more than 50 workstations.
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